Privacy Policy

Aura Search Group · Last updated September 5, 2026

This Privacy Policy explains how Aura Search Group (“we,” “us,” or “our”) collects, uses, stores, shares, and protects personal information. It applies to our website at auraempire.com, to our mobile application (the “App”), and to text messages we send you.

We are a healthcare staffing agency. Most of the personal information we handle belongs to candidates and to healthcare professionals seeking placement.

1. Information We Collect

Information you give us

When you apply, create a profile, or use the App, you may provide:

Contact details — name, email address, mailing address, phone number
Professional information — work history, education, skills, specialties, shift and location preferences, references
Credentials and licensure — professional licenses, certifications, immunization and health screening records, background check and drug screen results, and similar documentation required to place you in a healthcare role
Identity and employment information — date of birth, government identification, work authorization documents, and tax and payroll details where you are placed through us
Documents you upload, such as a résumé or certification
Messages you send us

Note: Some of this is sensitive information — health screening records and government identifiers in particular. We collect it only where it is necessary to evaluate, place, and employ candidates, and we handle it as described in this policy.

Information collected automatically

App usage: device type, operating system, app version, and information about how you use the App, used to operate it and fix problems.
Website: our server records standard technical information such as IP address, browser type, and pages viewed.
Location: the App may ask permission to access your device location to show relevant job assignments. You can grant or deny this in your device settings, and you can change it at any time.
Push notifications: if you allow them, we may send alerts about assignments, credentials, or your application. You can turn these off in your device settings.

Information from other sources

We may receive information about you from job boards you applied through, references you name, background check and credential verification providers, and healthcare facilities considering you for placement.

2. How We Use Your Information

To evaluate your application and match you with assignments
To submit your profile to healthcare facilities for placement consideration
To verify your credentials, licensure, and eligibility to work
To communicate with you about applications, assignments, scheduling, and credential expirations
To onboard, employ, and pay you if you are placed
To operate, secure, and improve our website and App
To comply with our legal, regulatory, and contractual obligations

3. How We Share Your Information

We do not sell, rent, or lease your personal information.

We share it only as follows:

Healthcare facilities and clients: when you are submitted for or placed in an assignment, we share the profile information and credentials the facility requires.
Service providers: vendors who help us operate, including our applicant tracking and mobile app platform (LaborEdge), background check and credentialing providers, payroll and benefits administrators, and messaging providers. They may use your information only to perform services for us.
Legal reasons: we will disclose information without notice where required by law or legal process, or where we believe in good faith it is necessary to protect our rights or property, investigate fraud, or protect the safety of any person.
Business transfers: in connection with a merger, acquisition, or sale of assets, subject to this policy.

4. Text Messages (SMS)

If you provide your mobile number and consent, we may send you text messages about job opportunities, assignment details, scheduling, credential reminders, and application updates.

Consent: we send texts only to candidates who have opted in. Consent to receive texts is not a condition of employment or of being considered for any assignment.
Message frequency: message frequency varies based on your application status and assignment activity.
Cost: message and data rates may apply.
Opt out: reply STOP to any message to stop receiving texts. You will receive a confirmation and no further messages.
Help: reply HELP for assistance, or contact us at info@auraempire.com.
Delivery: carriers are not liable for delayed or undelivered messages.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All of the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Opting out of text messages does not stop us from contacting you by phone or email about your application or assignment.

5. How We Store and Protect Your Information

Your information is stored on systems operated by us and by our service providers, including the LaborEdge platform. We use reasonable administrative, technical, and physical safeguards designed to protect it, including access controls that limit who can view candidate records and encryption of data in transit.

No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

6. How Long We Keep It

We keep candidate information for as long as needed to consider you for placement, to maintain our employment and credentialing records, and to meet the legal, regulatory, and contractual retention requirements that apply to us. Retention periods vary by record type — employment, credentialing, and payroll records are subject to longer minimum retention periods than general inquiries.

When we no longer have a business or legal reason to keep your information, we delete it or render it unreadable. You can ask us how long we expect to keep a particular type of record by contacting us at info@auraempire.com.

7. Your Choices and Rights

You can:

Ask what personal information we hold about you
Ask us to correct information that is inaccurate
Ask us to delete your information, subject to records we are required to keep
Withdraw your application or ask us to stop submitting your profile
Opt out of text messages (reply STOP) or push notifications (device settings)

Email info@auraempire.com to make a request. We will respond as required by applicable law. Depending on where you live, your state's privacy law may give you additional rights, including the right to appeal if we decline a request.

Deleting your account

To request deletion of your App account and associated data, email info@auraempire.com with the subject line “Account Deletion Request.” We will confirm your identity, delete what we are not legally required to retain, and tell you what we must keep and why.

8. Health Information

Some information we handle in connection with placements may be protected health information governed by HIPAA. Where that is the case, our handling of that information is governed by HIPAA and by our agreements with the relevant healthcare facilities, in addition to this policy.

9. Children

Our services are intended for adults seeking employment. We do not knowingly collect personal information from anyone under 18. If you believe we have, contact us at info@auraempire.com and we will delete it.

10. Changes to This Policy

We may update this policy. The date at the top shows when it last changed. If we make material changes, we will provide notice through the App or by other reasonable means.

11. Contact Us

Aura Search Group
7536 St. Louis Ave
Skokie, IL 60076
Email: info@auraempire.com